KPI General procedures:
(1) Document the KPI system to obtain evidence of the operating effectiveness of the controls.
(2) Obtain the understanding of the level on scritiny of the KPI.
(3) Recalcalated the KPI
Patient/nurse ratio:
(1) Document of the basis for calculating the KPI, the formula, what period the average must be calculated.
(2) Calculate the numers of patient
(3) Calculate the numers of nurse